Temperature

Please note that if the weather reaches 23°C or above, we will have to delay shipping in order to ensure our chocolates arrive in the best condition possible. We continually monitor the temperatures during the warmer months. As a result, your order may take a few extra days to arrive, so please be patient, as we want to ensure our chocolates do not get damaged in transit.

We shall do our very best to ensure a speedy delivery, however If your order is urgent, please email us at info@higheroakfarm.co.uk and we will make sure to get to you quickly!

Returns
Since chocolates are perishable items we can only accept returns and issue refunds for orders that arrive broken. If this is the case, we need photographic evidence of the damage to the outer postal box and of the damage to the actual product. This must be sent to us within 24 hours of receiving the order.

To be eligible for a refund, you need to return the item to us in its original packaging. You will be responsible for paying for your own shipping costs for returning your item. All shipping costs are non-refundable. 

Ingredients & Allergy Information:

White Chocolate Egg: (Sugar, Cocoa Butter, Skimmed Milk Powder, Whole Milk Powder, Cream Powder (from Milk), Whey Powder (from Milk), Lactose (from Milk), Butterfat (from Milk), Emulsifier (Soya Lecithins), Vanilla Extract) Cocoa Butter: Turquoise Apatite: E102*, E133 & White Zircon: E171

Dark Chocolate Eggs: Cocoa Solids 50% minimum), Milk Chocolate (Sugar, Cocoa Mass, Dried Whole Milk, Cocoa Butter, Lactose (Milk), Emulsifier (Soya Lecithins), Vanilla Extract, Milk Chocolate contains: Cocoa Solids 28% minimum, Milk Solids 14% minimum) Cocoa Butter: Green Crystal: E102*, E133 & Carmel Satin: E102*, E110*, E129*, E132

Milk Chocolate Eggs: (Sugar, Cocoa Mass, Dried Whole Milk, Cocoa Butter, Lactose (Milk), Emulsifier (Soya Lecithins), Vanilla Extract, Milk Chocolate contains: Cocoa Solids 28% minimum, Milk Solids 14% minimum) Cocoa Butter: Gold: E102*, E129*, E132 & White Zircon: E171